We are ready to add you to the National Mississippi River Museum & Aquarium team or match you with one of the Dubuque County Historical properties. Whether it’s one day a month, one day a week, two to four hours a day, or just for special events, we want you to be part of our mission.

Volunteering has its benefits:

    • Free or reduced museum admissions
    • Gift shop discounts
    • Food and beverage discounts
    • Documentation for your resume
    • Satisfaction in helping others

To volunteer for the National Mississippi River Museum and Aquarium Download a PDF of the application. The application may be submitted by email to vsutter@rivermuseum.com or printed and delivered by mail or in person.

Here’s how you can help:

Greeters: Help us meet and greet the public who come to the National Mississippi River Museum & Aquarium or Mathias Ham House Historic Site.

Docent/Educator: Interpret exhibits to enhance visitors’ experiences.

Special Events: Help us put on some of our very successful events like the July 4th Ice Cream Social, Taste of Dubuque, and Ice Fest.

Archives: Help sort historic photographs and inventory museum collections.

Mailings: A social, necessary and easy task. Expect to talk, nibble, and socialize while you stuff envelopes.

No experience required! We will provide any necessary training — just bring your smile and a helpful attitude!

Greeter

Greeters stand near the Main Entrance and welcome every visitor to the Museum & Aquarium with a smile. They answer questions, briefly explain the campus, give directions and maps, and help our guests to the best of their ability (or find them someone who can). Greeters should be outgoing, friendly, knowledgeable, and excellent at customer service.

As with all volunteers, greeters are representatives of the Museum & Aquarium. They are required to wear a clean uniform with name badge. Using a cell phone, eating, and drinking are not permitted while greeting.

Touch Tank Volunteer

Touch Tank Volunteers attend to the Sturgeon Touch Tank in the Mississippi River Center. They explain proper hand-washing to guests and offer help as needed. There will be an Educator on hand to answer in-depth questions. Touch Tank Volunteers should be outgoing, friendly, knowledgeable, and excellent at customer service.

As with all volunteers, Touch Tank Volunteers are representatives of the Museum & Aquarium. They are required to wear a clean uniform with name badge. Using a cell phone, eating, and drinking are not permitted while at their post.

RiverWorks Assistant

RiverWorks Assistants help the Educator at the RiverWorks Stream TAble in the National River Center. They help clean up water, hang up smocks, and collect boats.  RiverWorks Assistants should be outgoing, friendly, knowledgeable, and excellent at customer service.

As with all volunteers, Touch Tank Volunteers are representatives of the Museum & Aquarium. They are required to wear a clean uniform with name badge. This area can get wet so proper footwear should be worn for safety. Using a cell phone, eating, and drinking are not permitted while at their post.

Special Events

Volunteers that select to volunteer their time at special events will be updated regularly by email/newsletter of the upcoming volunteer needs. The Museum & Aquarium holds approximately one-two special events per month the will require volunteer help. Volunteer positions include but are not limited to: event set-up and teardown, ticket sales, food/beverage booth, money handling, donation booth, children’s games, & more!  Please contact the Volunteer Coordinator with any questions regarding special events.

VOLUNTEER POSITION DESCRIPTION

 

Position Title:                                     Water Quality Volunteer

Full-time/Part-time:                          Part-time; weekends and holidays as agreed to; mornings generally required 8 hours minimum per week

Exempt/Non-Exempt:                                    Volunteer

Department:                                       Living Collections

Reports To:                                         Lead Aquarist and Aquarists as assigned

Staff Reporting To This Position:      None

Works Closely With:                           Living Collections Department

 

The Living Collections Department at the National Mississippi River Museum & Aquarium (NMRM&A) strive to maintain the best water quality parameters for our aquatic animals. Water quality is the single most important factor to consider when keeping aquatic animals in a captive setting. Stress is a major component in >90% of disease outbreaks. Poor water quality is the biggest potential source of stress for most aquatic animals. A good understanding of the basics of water quality is essential for anyone caring for aquariums and aquatic animals.  The Living Collections Water Quality Internship will allow participants to have a greater knowledge and understanding of the water chemistry needs of freshwater fish, saltwater fish, amphibians, invertebrates, and mammals housed in captive environments at the NMRM&A.

 

Key Responsibilities

 

  • Conduct water quality testing on the aquatic systems in the aquarium using spectrophotometer, pH meter, refractometer, and other instruments, and ensure results are provided to staff in a timely manner.
  • Ensure daily and weekly check sheets are current.
  • Maintain written records in accordance with established practice and policy.
  • Ensure all husbandry areas are kept clean, organized and hazard free; report maintenance needs; perform minor maintenance tasks.
  • Provide superb customer service for all visitors.
  • Implement emergency procedures as directed.
  • Work safely with and around potentially hazardous chemicals and dangerous animals.
  • Extended periods of standing and heavy lifting up to 50 lbs.
  • Provide alternate coverage and other duties for Aquarists as assigned.