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Join Our Team

Join Our Team

At the National Mississippi River Museum & Aquarium, we are consistently seeking qualified, talented, and dedicated individuals for a variety of paid, volunteer, and internship positions. Find the position you seek within the categories below.

Full-Time/Part-Time Positions

If you are interested in becoming a part of our team, complete an application form below. Applicants may drop off their application at either box office location or email completed application to

When specific employment opportunities are available, they will be listed to the right.

Development Database Coordinator

Position Title: Development Database Coordinator
Full-time/Part-time:  Full-time/Benefits
Department: Development
Reports To: Development Manager
Other: Weekday hours, occasional evening or weekend hours as required

The Dubuque County Historical Society (DCHS) is seeking a Development Database Coordinator to provide support to the Development Operations team. They will be responsible for supporting the integrity of our donor database system, Altru (Blackbaud), for the department and its constituents. This role will assist in implementing and maintaining standard operating procedures using the Altru database and will work collaboratively with the team to create systems and reporting tools that promote decision making. They will be a key member in the day-to-day Altru needs of the Development Department.

Key Responsibilities Include:

  • Provide overall database maintenance and support for the DCHS donor database practices
  • Process receipts and acknowledgements of gifts, grants, and pledges for the development department
  • Maintain database integrity and guarantee clean departmental records by supporting data input and export standards
  • Maintain department files and development contacts for the express use by and benefit of the organization
  • Manage and track donor communication in Altru with recent actions, appeals and donations
  • Execute all department list pulls for different Development functions including event invitations, standard communications and appeals, and special acquisition campaign appeals
  • Sustain tracking systems used among all giving areas including RSVPs for ongoing events, development availability for performances, and benefit usage for specific giving programs
  • Assist in mass data update needs to donor records including solicitation changes and ad hoc data appends

Additional Responsibilities:

  • Provide support in testing online behavior with the web development team
  • Assist the Senior Manager, Development Operations with reporting and analysis needs of the Development department
  • Assist in onboarding new development staff members with training of database operation standards
  • Assist in coordinating bulk mailings for fundraising purposes
  • Assist in strategizing new ideas to reach annual fund goals
  • Assist the Special Events team and Development Officers at donor events throughout the year, as needed
  • Participate in Altru training courses where applicable

Perform additional duties as assigned requirements: You will be responsible for maintenance, integrity, and optimization of donor database system (Altru/Blackbaud). Experience with fundraising database software, Altru a product of Blackbaud system; proficiency in MS Word and Outlook, with advanced knowledge of Excel preferred. As a team member, the ability and desire to work cooperatively with others. The ability to express oneself clearly and concisely in conversations and in business writing. Strong attention to detail and accuracy in recording information. Skills to manage time appropriately, set priorities and tasks, and work efficiently.

QUALIFICATIONS: Bachelor’s Degree or higher • 3+ years’ experience with Blackbaud Altru, or other donor database systems preferred • Demonstrated organizational discipline and attention to detail • Ability to describe database functions and requirements to colleagues • Provides support as needed to Directors, Vice President and CEO • Able to think and work independently, while providing input and strategy for the purposes of moving the organization further through Development • Exhibits an ability and attitude relative to the spirit of the Museum & Aquarium as required by specific job duties and functions.

The Dubuque County Historical Society is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Applicants from populations underrepresented in the museum field are strongly encouraged to apply. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, familial status, sexual orientation, national origin, ability, age, or veteran status. This is a Non-Exempt position, according to the Fair Labor Standards Act.

Please submit cover letter and resume to

Museum Cafe Associate

Position Title: Museum Cafe Associate
Full-time/Part-time:  Part-time, Hourly, Experienced preferred but not required
Classification: Non-Exempt
Department: Sales and Guest Services/Museum Cafe
Reports To: Museum Café Supervisor
Other: Weekend, weekday and occasional evening hours as required

The National Mississippi River Museum & Aquarium has an immediate opening for a part-time associate for the Museum & Aquarium’s café operations. The Museum Café Associate is responsible for the daily management of all café staff and coordination of resources for the café(s). Duties include but are not limited to:  café operations, daily cash handling/counting, menus, inventory, and general organization of the café.

Essential Responsibilities

Working under the direction of the Museum Café Supervisor, general duties include, but are not limited to:

  • Provide an exceptional experience for all guests of the DCHS and NMRMA.
  • Operate the Point of Sale system and complete all associated paperwork with accuracy.
  • Timely and quality food preparation and delivery.
  • Courteously and respectfully assisting guests while quickly and accurately processing transactions.
  • Encourage guests to experience all the DCHS and NMRMA benefits.
  • Provide accurate information when asked questions.
  • Ensuring the cleanliness of the dining area and kitchen.
  • Following all food preparation safety laws and rules.
  • Present the museum positively by maintaining clean and presentable appearance and work areas.
  • Other duties as assigned.

This position will have weekday and weekend responsibilities and commitments with a flexible schedule ensuring work/life balance. Offers a competitive starting hourly wage of $9 per hour.  Demonstrates the ability to interact with the public and co-workers in a friendly, enthusiastic, and outgoing manner. Works with a team to provide leadership that enhances the guest experience.

Qualification and Requirements

  • Previous customer service and guest interaction.
  • Proficient use of computers and computer systems, or the ability to quickly learn.
  • Excellent communication skills, both verbal and written.
  • Quick decision making under pressure. 
  • Prior food handling experience preferred but not required
  • Operating a cash register and cash handling.
  • Compliant with the mission of the DCHS and the NMRMA.

How To Apply

To apply, download an application from and email to, or, drop off in person to the museum’s box office at 350 E. 3rd Street Dubuque, IA 52001.  Applications will be accepted thru end of day, January 25, 2019.


Full-time/Part-time: Part-time (25 hours)
Department: Housekeeping/Maintenance
Reports To: Head Housekeeper & Facilities Manager

The Dubuque County Historical Society (DCHS) and National Mississippi River Museum & Aquarium (NMRMA) are seeking candidates for the Housekeeping Position. 

Primary Duties

  • Assisting in all aspects of buildings and grounds cleaning
  • Ensuring that all properties are clean, safe and well-maintained
  • Position requires the ability to stand for prolonged periods of time, to stoop, kneel, bend, climb, lift and carry.
  • Present the museum positively by maintaining a clean and presentable appearance


  • Must be able to occasionally lift weights of up to 25 lbs.
  • Must be able to use and climb a step stool and occasionally work at heights
  • A driver’s license and high school diploma or equivalent is preferred.

If you are interested in joining our team, please go to and complete an applicatio,n or pick up one at our box office. Applications can be mailed (or dropped off in person) to National Mississippi River Museum & Aquarium, Attn: Human Resources, 350 East Third St, Dubuque, IA 52001.

Tour Guide Educator

Position Title: Tour Guide/Educator
Full-time/Part-time: Part-time
Department: Education
Reports To: Education Managers

The National Mississippi River Museum & Aquarium is seeking candidates for the position of Tour Guide/Educator.  This position helps plan, coordinate, and implement a variety of educational offerings such as group tours, school programs, day camps, overnights, and general interpretation for museum visitors.  An ideal candidate is someone with exceptional people skills, a desire to learn, and the ability to positively portray the organization.  This part-time opportunity offers a flexible schedule. 

We are seeking energetic, motivated, and positive people to join the fast-paced and fun environment that is created with a trip to the Museum & Aquarium.  Share your passion for Dubuque history and river science with diverse visitors; introduce guests to our bufflehead ducks, otter, and stingrays; and get hands-on with actual tools in the Boat Shop.

  • Highly qualified candidates will be able to manage their schedule and work well in a team environment. 
  • Flexibility, initiative, and the ability to problem solve are a must. 
  • Prior experience working with children and/or in informal education is preferred but not required.  
  • Competitive pay beginning at $9.00 per hour.  Primary hours for guided school tours are Tuesdays, Wednesdays, and Thursdays between 9:00am and 2:30pm.  A free membership to the Museum & Aquarium is included for all employees, as well as discounts at our museum stores and cafes.

If you are interested in becoming part of our team, please submit a completed application, cover letter, and resume to Shaina Stewart at  

The anticipated start date for this position is early April.

Volunteer Positions

Have an interest in history, animals, conservation, or simply enjoy helping others? Whether it’s one day a month, one day a week, or just for special events and projects, we’d love for you to join in our mission.

The very nature of volunteering means choosing to work without being paid for it. As a result, people choose to spend their time on issues they feel strongly about. If you have a passion for animals, history, education, or conservation, the National Mississippi River Musuem & Aquarium, Dubuque Historical Society, and Mathias Ham Historic Site are for you!

Volunteers recieve free individual admission, reduced museum admission for your guests, and discounts on food & beverage and museum store purchases. Flexible schedules are available.To apply, complete the volunteer application below. Some positions may require you to upload a cover letter and resume. For more information, contact Vicky Sutter at 563-557-9545 x276 or

required volunteer APPLICATION 

Blacksmith/Maintenance Volunteer

Currently seeking volunteers for Thursdays. Blacksmith volunteers are located in either the Blacksmith Shop or the Boat Shop in the Mississippi River Center. Volunteers interested in this position need not have blacksmithing/skilled experience; however, they should be interested in learning and demonstrating blacksmith/skilled work for visitors. Equipment and some training is provided. 

Down in the Delta

Daily: 10 a.m. - noon and/or noon - 3 p.m. Down in the Delta volunteers assist the Delta Educator in the National River Center with tasks such as instructing visitors to rinse hands, explaining the proper technique to use while interacting with the animals, and provides simple interpretation when applicable. This volunteer assists the Delta Educator in interpreting the stingray of the Mississippi Delta and in maintaining a safe environment for our animals and our visitors.

As with all volunteers, Down in Delta volunteers are representatives of the Museum & Aquarium. They are required to wear a clean uniform with name badge. Using a cell phone, eating, and drinking are not permitted while at their post.

Erosion Table Volunteer

Daily: 10 a.m. - noon and/or 12 p.m. - 3 p.m. Erosion table volunteers are located beside the erosion table in the Mississippi River Discovery Center. Using photos, interpretive media, and the table itself, the volunteer working this station will interpret the process of erosion to visitors, engage students in hands on learning, and maintain the flood table as visitors explore erosion and the impacts soil has on the Mississippi River and other rivers throughout the world.

As with all volunteers, Erosion Table volunteers are representatives of the Museum & Aquarium. They are required to wear a clean uniform with name badge. Using a cell phone, eating, and drinking are not permitted while at their post.

Flood Table Volunteer

Daily: 10 a.m. - noon and/or noon - 3 p.m. Flood table volunteers are located beside the flood table in the Mississippi River Center. They explain to visitors the history of flooding in the city of Dubuque and the impact seasonal flooding has on the Mississippi River floodplain. Using photos and other interpretive media, the volunteer will orient the visitor to  important landmarks on the flood table. Visitors always like personal stories from actual experiences or stories volunteers have heard from others who experienced a Dubuque flood.

As with all volunteers, Erosion Table volunteers are representatives of the Museum & Aquarium. They are required to wear a clean uniform with name badge. Using a cell phone, eating, and drinking are not permitted while at their post.


Greeters stand near the main entrance and welcome every visitor to the Museum & Aquarium with a smile. They answer questions, briefly explain the campus, give directions and maps, and help our guests to the best of their ability (or find them someone who can). Greeters should be outgoing, friendly, knowledgeable, and excellent at customer service.

As with all volunteers, greeters are representatives of the Museum & Aquarium. They are required to wear a clean uniform with name badge. Using a cell phone, eating, and drinking are not permitted while greeting.

Living Collections Volunteer

The Living Collection Volunteer will commit to 8 hours a week with the Living Collection team. Volunteers will help to provide the daily care of the aquariums inhabitants. This will include daily feedings and cleanings, making observations relating to animal health, maintaining written records and following Living Collections Procedures. Typically a Living Collections Volunteer will possess a background related to animal husbandry, a high school diploma, and be able to read and write the English language.

Riverworks Assistant

RiverWorks assistants help the Educator at the RiverWorks Stream Table in the National River Center. They help clean up water, hang up smocks, and collect boats. RiverWorks assistants should be outgoing, friendly, knowledgeable, and excellent at customer service.

As with all volunteers, RiverWorks assistants are representatives of the Museum & Aquarium. They are required to wear a clean uniform with name badge. This area can get wet, so proper footwear should be worn for safety. Using a cell phone, eating, and drinking are not permitted while on the floor.

Special Events

Volunteers that select to volunteer their time at special events will be updated regularly by email/newsletter of the upcoming volunteer needs. The Museum & Aquarium holds approximately one-two special events per month that will require volunteer help. Volunteer positions include, but are not limited to: event set-up and teardown, ticket sales, food/beverage booth, money handling, donation booth, children’s games, & more!  Please contact Vicky Sutter at 563-557-9545 or with any questions regarding special events.

Touch Tank Volunteer

Touch Tank volunteers attend to the Sturgeon Touch Tank in the Mississippi River Center. They explain proper hand-washing to guests and offer help as needed. There will be an Educator on hand to answer in-depth questions. Touch Tank volunteers should be outgoing, friendly, knowledgeable, and excellent at customer service.

As with all volunteers, Touch Tank Volunteers are representatives of the Museum & Aquarium. They are required to wear a clean uniform with name badge. Using a cell phone, eating, and drinking are not permitted while at their post.


We love helping college students gain real-life experience! If you are interested in any of the posted internships, please complete the volunteer application below and upload your resume, cover letter, and any additional requirements. Applications may also be submitted in person at either box office. For questions, contact Vicky Sutter at 563-557-9545 or

Deadlines for submission are as follows:

  • Spring semester application submission deadline: January 1 annually
  • Summer semester application submission deadline: April 15 annually
  • Fall semester application submission deadline: August 25 annually

For questions, contact Vicky Sutter at 563-557-9545 x276 or 

Internship Application

Living Collections Intern (Living Collections)

The Living Collections Internship will allow participants to have a greater knowledge and understanding of the general husbandry needs of freshwater fish, saltwater fish, reptiles, amphibians, birds, invertebrates, and mammals housed in captive environments at the National Mississippi River Museum & Aquarium (NMRM&A).  Interns will work with members of the Living Collections Team to complete the daily tasks required to maintain the health and welfare of animals, as well as clean exhibits and back of house areas.

Primary Duties

  • Preparation of food for animal diets and feeding out of diets in efficient manner.
  • Ensure all husbandry areas are kept clean, organized and hazard free; report maintenance needs; perform minor maintenance tasks. Cleaning of the exterior and interior of the enclosures as well as areas around the enclosures (floors, counters under and above enclosures).
  • Exhibit servicing including monitoring the health and well-being of animals, testing for appropriate water parameters and performing water changes as needed, ensuring daily and weekly check sheets are current and maintain written records in accordance with established practice and policy.
  • Provide superb guest service for all visitors.
  • Implement emergency procedures as directed.
  • Work safely with and around potentially hazardous chemicals and dangerous animals.
  • Extended periods of standing and heavy lifting up to 50 lbs.
  • Assist Aquarists with any necessary projects and provide alternative coverage as needed.

Special Requirements

  • Applicants must be currently enrolled in a college or university, or have recently graduated from a college or university.
  • Will typically possess a background related to animal husbandry.
  • Experience with, understanding of, and aptitude for maintaining animals in captivity is helpful.
  • Must possess strength and endurance to perform the physical demands of all Key Responsibilities with or without accommodation.
  • Must be able to read, write, and speak the English language.
  • Ability to interact in a courteous and professional manner.
  • Must be capable of dealing with emergencies calmly and efficiently.
  • Must learn quickly and be self-motivated to elevate personal skill set.
  • Must possess good decision-making and problem solving skills to make sound, independent judgments to identify problems and suggest solutions.
  • Ideally be able to work a four day week (Sunday to Wednesday or Wednesday to Thursday) 7am to 4pm.

Application Requirements

  • NMRM&A Application
  • Cover Letter
  • Resume
  • 1 letter of recommendation


Collections Inventory Intern (Curatorial)

This position is 6–12 hours per week during business hours, Monday through Friday between 9:00 and 4:00. Intern will provide support for the Curatorial Services (historical collections) department at the National Mississippi River Museum & Aquarium/Dubuque County Historical Society.

The intern will be involved with the inventory of the historical collections, which may include but is not limited to:

  • Verifies or catalogs information on each item in the collection into the database.
  • Physically locates each item in the collection. Documents or updates locations in the database.
  • Correlates all items with the correct paper and database files.  If the files do not exist, creates them.
  • Ensures all items are properly marked and tagged with accession numbers following professional museum standards and protocols.
  • Digitally photographs or scans each item and adds images to the database.
  • Assesses condition of each item and updates condition information in the database as necessary.
  • Registers and catalogs undocumented “found in collection” items.
  • Improves storage conditions where practical.
Applicants should possess
  • Ability to work as part of a team and follow specific directions.
  • Excellent computer skills, such as experience with Microsoft Word, Excel, etc.
  • Education or interest in history, anthropology, research, museums, and willingness to learn about proper museum techniques.

Exhibits Internship (Exhibits)

This is a 4 – 10 hr. per week during business hours. The assistant will provide support for the Exhibits Department at the National Mississippi River Museum & Aquarium.

We are looking for an intelligent, friendly, detail-orientated, hard-working student who can cover a broad array of duties. They must be able to work successfully as part of a team or alone. The student will assist exhibit personnel in all their duties. This could include:

  • Building and painting walls, cases, and new displays.
  • Maintenance and cleaning of existing displays
  • Restoration work on existing buildings and boats
  • Producing in house signage

Specific skills or educational background helpful but not necessary:

  • Fine Arts/Graphic Arts background
  • Some basic construction skills, i.e. painting, sawing, measuring, etc.

This is a temporary, non-paid, part time position with the possibility of extension.  If interested, please send museum application, cover letter and resume to Vicky Sutter at

Marketing Intern (Marketing & Communications)

This internship can provide valuable experience and networking opportunities with local media and business partners. The Marketing Intern is expected to work 10-20 hours/week for a minimum of one full semester. This position will report jointly to the Marketing Manager and Director of Marketing & Communications. The Marketing department creates brochures, posters, flyers, web graphics, advertisements, and publications for various departments within the Museum & Aquarium. Marketing is also responsible for the Museum & Aquarium website, social media presence, and all written communications. Based on the intern’s skill-set, the Marketing Intern position may write copy, manage social media feeds, design materials, update media lists and web content, or do a variety of other tasks in line with his or her abilities.


Qualified applicants should possess strong writing skills, acute attention to detail, have the ability to follow through on tasks in a timely manner with limited supervision, have strong problem-solving skills, and be familiar with design standards. For interns hoping to design, candidates must have demonstrated ability working with Adobe Creative Suite (Photoshop, InDesign, Illustrator, etc.).


Junior standing or higher. Suggested majors: marketing, communications, graphic design, business or related field. Design students should be prepared to provide a portfolio.

Development Intern (Development)

Purpose of the position:

The National Mississippi River Museum & Aquarium’s mission is to explore life of Dubuque, the Mississippi River, and the Rivers of America and their global connections, and to research, interpret, educate and promote the conservation of their historical and natural environment.

The Development intern will assist the Development Department with ongoing fundraising activities that meet our mission. The intern will work collaboratively with the Museum & Aquarium staff to research new sponsors and identify innovative donor cultivation techniques, while learning the processes and importance of non-profit development.

Long-term, we view this as a distinct opportunity to advance the Museum & Aquarium’s capability to fundraise; offer learning opportunities for young professionals; and increase strong collaborative efforts with local organizations and prospective donors.

Essential Functions:

  • Research possible sponsors, which fits the organizations vision, mission and ongoing educational activities.
  • Track and report event sponsors in the community.
  • Assist in prospect research and cultivation of current and new donors, and major gifts.
  • Maintain a working database of funders and deadlines.
  • Gain a working knowledge of our donor and member database system – Altru.
  • Assist in planning Museum & Aquarium upcoming events – Ice Fest, Mad Scientist Party, 4th of July Ice Cream Social, Ding Darling Days & the Taste of Dubuque & more.
  • All other duties as assigned.


This individual will report to the Development Manager, and will work with Development and Membership Managers on a daily basis. In addition, this position would work with other departments such as Marking and Education as well as other administrative office staff, and volunteers accordingly.

Equipment: (e.g., computer, copy machine, telephone, etc.)

Must have general operational knowledge of basic office equipment, computers, postage machine, and computer software systems.

Qualifications: (e.g., education, training, experience, & skills)

The intern shall possess exceptional organizational skills and be able to work independently.  We are looking for an intelligent, detail-oriented individual who can cover a broad array of duties while assisting the National Mississippi River Museum & Aquarium to become the nation’s premier center to interpret and preserve the Mississippi River’s natural environment and history, inspire a global audience, and create more knowledgeable and engaged citizens.

Skills/Experience: Knowledge of Microsoft Office, Development database, internet navigation, and social media experience preferred.

Please send Resume & Cover letter to: Vicky Sutter at